Ajit Francis Joy
About Ajit Francis Joy
Ajit Francis Joy is a Network Operations Center Engineer currently working at WiLine Networks in Dublin, Ireland. He has a diverse background in networking and customer service, with previous roles at various organizations including VIVID FRACTAL STUDIOS and McAfee.
Current Role at WiLine Networks
Ajit Francis Joy currently serves as a Network Operations Center Engineer at WiLine Networks, a position he has held since 2022. In this role, he is responsible for monitoring and documenting network issues through ticket creation. He collaborates with field technicians to resolve these issues, ensuring efficient communication with customers and the business in alignment with the incident process.
Previous Experience in Networking and IT
Ajit has a diverse background in networking and IT. He worked as a Networking Specialist at VIVID FRACTAL STUDIOS PRIVATE LIMITED in 2018 for 11 months, where he developed skills relevant to network operations. Prior to that, he served as an IT Consultant for North America at McAfee from 2012 to 2014 for two years. His experience also includes roles as a Customer Service Specialist at Gilt.com and a Guide at the University of Limerick.
Education and Qualifications
Ajit holds multiple degrees in engineering and computer science. He earned a Master of Engineering (M.Eng.) in Information and Network Security from the University of Limerick in 2017. He also completed a Bachelor of Engineering (B.E.) in Computer Science and Engineering from Anna University in 2012. Additionally, he obtained a Master of Science (MS) in Software Engineering from the University of Limerick in 2021.
Technical Skills and Expertise
Ajit has experience configuring Cisco routers to meet specific requirements, showcasing his technical proficiency in networking. His role at WiLine Networks involves ensuring effective communication and alignment with incident processes, highlighting his ability to manage network operations efficiently. His background in IT consulting further enhances his technical skill set.
Part-Time Roles and Contributions
During his time at the University of Limerick, Ajit contributed as a Part-time Computing Assistant from 2020 to 2021 for one year. He also worked as a Guide for the first seven weeks of 2017, assisting new students in adapting to university life. These roles reflect his commitment to supporting others in educational settings.