Yazeed Misbach
About Yazeed Misbach
Yazeed Misbach is a Customer Success Manager at Wishpond, with prior experience as a Tele-underwriter at TAL Australia. He has a background in Economics, holding a Bachelor of Commerce from the University of South Africa, and is known for his strong interpersonal skills and dedication to societal contributions.
Current Role at Wishpond
Yazeed Misbach serves as a Customer Success Manager at Wishpond, a company listed on TSXV and OTCQX. He has held this position since 2021, contributing to the company's objectives by enhancing customer satisfaction and engagement. In this role, he utilizes his skills in active listening and multitasking to address customer needs effectively. His ability to thrive under pressure allows him to deliver exceptional service, ensuring that clients receive the support they require.
Previous Experience at TAL Australia
Prior to his current role, Yazeed Misbach worked at TAL Australia as a Tele-underwriter from 2018 to 2021. During his three years at TAL, he developed a strong foundation in customer service and underwriting processes. His experience in this position helped him hone his ability to connect with clients and understand their needs, which is essential in his current role at Wishpond.
Education and Qualifications
Yazeed Misbach studied at the University of South Africa, where he pursued a Bachelor of Commerce (BCom) degree in Economics. His studies spanned from 2013 to 2022, equipping him with a solid academic background that supports his professional endeavors. This education has contributed to his analytical skills and understanding of economic principles, which are beneficial in his customer success role.
Skills and Strengths
Yazeed Misbach possesses a range of skills that enhance his effectiveness in customer service. He excels in active listening, which enables him to understand customer concerns thoroughly. His ability to multitask allows him to manage various responsibilities simultaneously while maintaining high service standards. Additionally, he demonstrates a talent for quickly learning and adapting to new technologies, which is crucial in a fast-paced work environment.
Commitment to Societal Contributions
Yazeed Misbach has a strong passion for making societal contributions. He aims to improve the lives of others through both his professional and personal endeavors. This commitment reflects his dedication to fostering positive relationships and supporting community initiatives, aligning with his role in customer success where he seeks to enhance client experiences.