Kate O'brien
About Kate O'brien
Kate O'Brien serves as the Senior Director of Revenue Operations at Wizehire, where she has worked since 2024. With a strong background in revenue operations and business management, she has previously held key positions at NuORDER by Lightspeed and FUEL CYCLE.
Work at WizeHire
Kate O'Brien serves as the Senior Director of Revenue Operations at Wizehire, a position she has held since 2024. In her role, she has successfully led the transition from Salesforce Classic to Salesforce Lightning, improving the company's CRM capabilities. O'Brien implemented Salesforce CPQ, which resulted in a significant 75% reduction in contract accounting errors. She has also increased employee productivity by integrating various enterprise automation platforms, including Pardot, SalesLoft, and Salesforce Analytics. Additionally, she streamlined the contract negotiation process, reducing the turnaround time for new business contracts from four weeks to just 24 hours through the implementation of DocuSign and Conga Redlining.
Previous Experience at NuORDER by Lightspeed
Before joining Wizehire, Kate O'Brien worked at NuORDER by Lightspeed, where she held the position of Director of Revenue Operations from 2023 to 2024. Her tenure at NuORDER included a previous role as Sr. Manager of Sales and Marketing Operations from 2019 to 2020. Over her four years with the company, she contributed to the development and execution of revenue strategies that supported the company's growth objectives.
Career Background in Business Operations
Kate O'Brien has a diverse background in business operations, having worked at FUEL CYCLE in various roles. She served as the Senior Business Operations Manager for four months in 2019 and as Business Operations and Finance Manager from 2017 to 2019. O'Brien also held the position of Finance Manager at FUEL CYCLE from 2016 to 2019. Her experience in these roles provided her with a strong foundation in operational efficiency and financial management.
Educational Qualifications
Kate O'Brien has a solid educational background in design and wine studies. She studied at the Dublin Institute of Design, where she earned a Higher National Degree in Interior Architecture and Design from 2007 to 2009. She also achieved a Master's degree in Interior Architecture from Instituto do Scuola Politecnica in 2010. Additionally, O'Brien studied at the International Wine Centre in New York, obtaining both an Advanced Certificate and an Intermediate Certificate in Wine Studies.
Early Career and Roles in Sales
Kate O'Brien began her career in sales and customer service roles. She worked as a Corporate Sales Manager at O'Briens Wine Beer Spirits from 2011 to 2012 and as a Wine Consultant at Heights Chateau Wine + Spirits in 2010. Earlier in her career, she served as a Sales Assistant at O'Briens Wine Beer Spirits from 2007 to 2009 and as a Customer Services Manager at TRC Group from 2012 to 2013. These positions helped her develop strong skills in sales and customer relationship management.