Madison Hong
About Madison Hong
Madison Hong is a Training and Development Specialist at WizeHire since 2023, previously serving as a Senior SaaS Customer Success Associate at the same company. She has a background in information technology and account management, with experience at Kotman Technology and S2M, and holds a Bachelor of Arts in Psychology from California State University, Fresno.
Work at WizeHire
Madison Hong has been employed at WizeHire since 2023 as a Training and Development Specialist. In this role, she focuses on enhancing employee skills and knowledge to improve overall performance within the company. Prior to her current position, she served as a Senior SaaS Customer Success Associate at WizeHire from 2020 to 2023, where she contributed to customer satisfaction and retention.
Previous Experience in Technology Management
Before joining WizeHire, Madison worked at Kotman Technology as an Information Technology Service Manager from 2018 to 2020. In this position, she managed IT services and ensured efficient operations. Additionally, she held the role of Account Manager at S2M from 2017 to 2018, where she was responsible for client relationships and account management in Fresno, CA.
Education and Expertise
Madison Hong studied at California State University, Fresno, where she earned a Bachelor of Arts in Psychology from 2014 to 2018. She also attended SAA - School of Management, Università di Torino for four months in 2017, gaining international exposure and insights into management practices.