Tara Smith
About Tara Smith
Tara Smith serves as the Director of Client Success at WizeHire, where she has worked since 2022. With extensive experience in customer success and team building, she has held various leadership roles in the Birmingham, Alabama area.
Work at WizeHire
Tara Smith has served as the Director of Client Success at WizeHire since 2022. In this role, she focuses on enhancing customer satisfaction and retention, leveraging her extensive experience in client relations. Her leadership contributes to the overall success of the company by ensuring that client needs are met effectively.
Previous Experience in Customer Success
Before joining WizeHire, Tara Smith was the Vice President of Customer Success at Case Status from 2020 to 2022. She also held the position of Regional Services Director at ProctorU for a brief period in 2019 to 2020. Her roles have consistently involved improving customer experiences and fostering strong client relationships.
Educational Background
Tara Smith studied at Birmingham-Southern College, where she earned a Bachelor of Arts (BA) degree in English and Psychology from 1995 to 1999. This educational foundation supports her professional expertise in communication and understanding client needs.
Career Development in Customer Experience
Tara Smith has a robust history in customer experience roles, having worked as the Director of Customer Experience at Daxko from 2011 to 2017 and as the Director of Experience at Planet Fundraiser in 2018. Her career reflects a commitment to enhancing customer satisfaction through innovative problem-solving.
Background in Youth Development
In addition to her technology industry experience, Tara Smith has a strong background in youth development. This experience complements her customer success expertise, allowing her to approach client interactions with a unique perspective.