Dwayne Cooper
About Dwayne Cooper
Dwayne Cooper is a Systems Administrator with extensive experience in desktop support and incident management. He has held positions at notable organizations including AT&T, IBM, and the VA Departmental Offices.
Work at Wondr Health
Dwayne Cooper has been employed at Wondr Health as a Systems Administrator since 2020. In this role, he is responsible for managing and maintaining the organization's IT systems. His work involves ensuring the reliability and efficiency of technology operations, which is critical for supporting the company's health-focused initiatives.
Previous Experience at AT&T
Before joining Wondr Health, Dwayne Cooper worked at AT&T as a Desktop Support Manager from 2001 to 2005. During his four years in this position in the Dallas/Fort Worth Area, he managed desktop support operations, providing technical assistance and support to end-users, which contributed to the overall efficiency of the company's IT services.
Experience at VA Departmental Offices
Dwayne Cooper served as an Incident Management Specialist at the VA Departmental Offices from 2016 to 2018. In this two-year role based in Arlington, Texas, he focused on incident management processes, ensuring that IT incidents were addressed promptly and effectively to minimize disruptions in service.
Career at IBM
Dwayne Cooper's career includes a significant tenure at IBM, where he worked as a Desktop Support Manager from 2005 to 2014. Over nine years in the Dallas/Fort Worth Area, he oversaw desktop support teams, enhancing user experience through effective IT support and service management.
Professional Background
Dwayne Cooper has a diverse background in IT support and systems administration. His career spans over two decades, with roles that include management positions and specialized incident management. His experience across various organizations has equipped him with a comprehensive understanding of IT operations and user support.