Janie Clarke De La Croix Vaubois
About Janie Clarke De La Croix Vaubois
Janie Clarke De La Croix Vaubois serves as the Member Care Manager at Wondr Health, where she has worked since 2022. With a background in wellness and a blend of technical and managerial skills, she has effectively transitioned from an Application Support Engineer to her current role.
Work at Wondr Health
Janie Clarke De La Croix Vaubois has been serving as the Member Care Manager at Wondr Health since 2022. In this role, she focuses on enhancing member experiences and ensuring effective support services. Prior to her current position, she worked as an Application Support Engineer from 2016 to 2020, where she provided technical assistance and support for applications. Following that, she transitioned to the role of Product Support Manager from 2020 to 2021, where she managed product-related inquiries and support processes.
Education and Expertise
Janie holds a Bachelor of Business Administration (BBA) degree in Management Information Systems from The University of Texas at Austin, where she studied from 2010 to 2014. Her educational background provides her with a solid foundation in both technical and managerial aspects, which she applies in her current role in member care and product management.
Background
Before joining Wondr Health, Janie worked at Catapult Health as a Junior Developer/Staff Support from 2014 to 2016. This role allowed her to gain valuable experience in technical support and development, which contributed to her skill set in the wellness industry. Her career progression reflects a strong commitment to professional growth and adaptability in various roles.
Achievements in Product Management
Janie has demonstrated a strong ability to synthesize feedback from cross-functional teams, which has been instrumental in driving product innovation at Wondr Health. Her unique blend of technical and managerial skills enables her to effectively address challenges in product management, showcasing her capability to learn quickly and adapt to new environments.