Janie De La Croix Vaubois
About Janie De La Croix Vaubois
Janie De La Croix Vaubois serves as the Manager of Product Support at Wondr Health, where she has worked since 2016. With a background in IT project management and technical support, she has a strong focus on application support engineering and business process improvement.
Work at Wondr Health
Janie De La Croix Vaubois has served as the Manager of Product Support at Wondr Health since 2016. In this role, she oversees the product support team, ensuring effective technical assistance and application support engineering. Her responsibilities include managing support operations and enhancing user experience through efficient problem resolution. Her tenure at Wondr Health has spanned over eight years, contributing to the company's commitment to wellness solutions.
Previous Experience at Catapult Health
Prior to her current position, Janie worked at Catapult Health as a Junior Developer/Staff Support from 2014 to 2016. During her two years in the Dallas/Fort Worth Area, she gained valuable experience in technical support and application development. This role helped her develop skills in IT project management and requirements gathering, laying a strong foundation for her future career in product support.
Education and Expertise
Janie De La Croix Vaubois earned her Bachelor of Business Administration (BBA) in Management Information Systems from The University of Texas at Austin, completing her studies from 2010 to 2014. This educational background has equipped her with a solid understanding of both business processes and technology, which she applies in her current role and throughout her career.
Background in IT and Wellness Industry
Janie has a strong background in IT project management and technical support, particularly in application support engineering. Her expertise extends to business process improvement and problem-solving, which are critical in her role at Wondr Health. Additionally, she possesses extensive experience in the wellness industry, contributing to her ability to address the unique challenges faced in this sector.