Monika Paliwal
About Monika Paliwal
Monika Paliwal is a Customer Success Manager at Wooqer, where she develops customer value propositions and identifies growth opportunities. She holds a Bachelor of Business Administration and a PGDM, and has previous experience in account management and business development.
Current Role at Wooqer
Monika Paliwal serves as a Customer Success Manager at Wooqer, a position she has held since 2022. In this role, she develops customer value propositions to identify and capitalize on business opportunities. Monika focuses on incorporating market trends and dynamics into account strategies, which helps her identify growth opportunities within her account portfolio. She emphasizes strengthening relationships with decision-makers and influencers in client organizations to enhance customer satisfaction and retention.
Professional Background
Monika Paliwal has a diverse professional background that includes various roles in customer success and business development. Prior to her current position at Wooqer, she worked as an Account Manager at NxtGen Infinite Datacenter for eight months in 2021-2022. Before that, she was a Business Development Associate at Obbserv Online Services Pvt. Ltd. for eight months in 2020-2021. Her early career included a role as a Talent Acquisition Executive at World Networking Services Inc. for one month in 2019.
Education and Expertise
Monika Paliwal holds a Bachelor of Business Administration (BBA) degree, which she earned from Uccms mlsu between 2016 and 2019. She furthered her education by completing a Post Graduate Diploma in Management (PGDM) at the International School of Management Excellence from 2019 to 2021. Her academic background in Business and Commerce equips her with the knowledge and skills necessary for her roles in customer success and business development.