Sonal Gupta
About Sonal Gupta
Sonal Gupta is the Director of Customer Success at Wooqer, where she has worked since 2024. She has a strong background in driving auto insurance growth and has held various strategic roles in companies like Acko, Gartner, and Star India.
Work at Wooqer
Sonal Gupta currently holds the position of Director of Customer Success at Wooqer, having joined the company in 2024. In this role, she focuses on enhancing customer satisfaction and driving growth through effective customer engagement strategies. Her tenure at Wooqer has been marked by a commitment to understanding customer needs and aligning them with the company's offerings.
Previous Experience in Growth Strategy
Before her current role, Sonal Gupta served as Associate Director of Growth Strategy at Acko from 2021 to 2024. In this position, she was instrumental in driving auto insurance growth through strategic partnerships. Her experience at Acko contributed to her understanding of market dynamics and customer behavior in the insurance sector.
Educational Background
Sonal Gupta completed her Bachelor of Technology (B.Tech.) in Computer Science at the Indian Institute of Technology Jodhpur from 2009 to 2013. Following this, she pursued a Post Graduate Diploma in Management (PGDM) at the Indian Institute of Management, Calcutta, from 2014 to 2016. This educational foundation has equipped her with both technical and managerial skills.
Career Progression and Roles
Sonal Gupta has held various positions throughout her career, including roles at Star India as Assistant Manager from 2016 to 2018, and at Gartner in multiple capacities, including Senior Business Analyst and Team Lead from 2018 to 2021. She also gained experience as a Software Developer at Samsung Electronics and completed internships at Goldman Sachs and the University of Manitoba, which contributed to her diverse skill set.
Expertise in Strategic Thinking
Sonal Gupta is recognized for her data-driven approach and strategic thinking. She has a proven track record of solving business problems and driving effective product launches in collaboration with global leaders. Her expertise spans across various sectors, enabling her to deliver superior value in her roles.