Derrick Casantusan
About Derrick Casantusan
Derrick Casantusan is a Product Support Analyst who has worked at Workato since 2019 and previously served as a Technical Support Representative at IBM for nine years. He holds a bachelor's degree from the University of Perpetual Help - GMA Campus, which he completed in 2015.
Work at Workato
Derrick Casantusan has been employed at Workato as a Product Support Analyst since 2019. In this role, he is responsible for providing technical support and assistance to customers, ensuring that they effectively utilize the company's automation platform. His experience in this position contributes to the overall customer satisfaction and product efficiency.
Technical Support Role at IBM
Derrick Casantusan has served as a Technical Support Representative at IBM since 2015. Over the course of his nine-year tenure, he has developed expertise in troubleshooting and resolving technical issues for clients. His role involves assisting users with various IBM products and services, enhancing their experience and ensuring smooth operations.
Education at University of Perpetual Help
Derrick Casantusan completed his Bachelor's degree at the University of Perpetual Help - GMA Campus from 2011 to 2015. This four-year program provided him with foundational knowledge and skills that support his career in technical support and product analysis.