Edmund Rano
About Edmund Rano
Edmund Rano is a Product Support Analyst at Workato, where he has worked since 2019. He previously served as a Technical Support Representative at IBM from 2015 to 2019 and holds a Bachelor of Science degree from West Visayas State University.
Work at Workato
Edmund Rano has been employed at Workato since 2019, serving as a Product Support Analyst. In this role, he is responsible for assisting customers with product-related inquiries and ensuring a smooth user experience. His tenure at Workato has spanned five years, during which he has contributed to the company's customer support initiatives.
Previous Experience at IBM
Before joining Workato, Edmund Rano worked at IBM as a Technical Support Representative from 2015 to 2019. During his four years at IBM, he provided technical assistance to clients, addressing various issues related to IBM products and services. This experience helped him develop strong problem-solving skills and a customer-focused approach.
Education and Expertise
Edmund Rano earned a Bachelor of Science degree from West Visayas State University, completing his studies from 2011 to 2015. His educational background has equipped him with foundational knowledge and skills relevant to his career in product support and technical assistance.