Gaby Moran
About Gaby Moran
Gaby Moran serves as the Chief of Staff to the CEO and VP of Customer Experience at Workato, where she leverages her extensive background in customer experience and business operations. With previous roles at Medallia and Workato, she has developed a strong expertise in operational efficiency and customer experience strategy.
Current Role at Workato
Gaby Moran serves as Chief of Staff to the CEO and Vice President of Customer Experience at Workato, a position she has held since 2023. In this role, she focuses on enhancing customer experience and operational efficiency, leveraging her extensive background in customer experience strategy. Her responsibilities include aligning business operations with customer needs and ensuring that the company's objectives are met effectively.
Previous Experience at Medallia
Gaby Moran has held multiple roles at Medallia, contributing to her expertise in customer experience strategy. She worked as a Customer Experience Strategy Senior Manager from 2017 to 2019, and prior to that, she served as Insights Consulting Manager from 2015 to 2016. Additionally, she was a Client Services Analyst from 2012 to 2013 and an Insights Consulting Senior Analyst from 2014 to 2015. These positions provided her with a solid foundation in customer insights and operational strategies.
Experience at Tubular Labs
At Tubular Labs, Gaby Moran worked as Senior Manager of Business Operations from 2020 to 2021. In this role, she was responsible for overseeing business operations, which contributed to her understanding of operational efficiency. Her time at Tubular Labs further enhanced her skills in managing customer experiences and business processes.
Educational Background
Gaby Moran studied at The University of Kansas, where she earned a Bachelor of Arts degree in Economics, Sociology, French, and Business from 2008 to 2012. She also attended Blue Valley Northwest High School from 2004 to 2008. In 2011, she participated as a Visiting Scholar at Stanford University, which added to her academic experience.
Early Career and Internships
Gaby Moran began her career with an internship at the City of Kansas City, MO, where she worked with Councilman Johnson and Councilman Sharp in 2011. This early experience provided her with insights into public service and community engagement, which have informed her later roles in customer experience and business operations.