James Salem
About James Salem
James Salem is a Customer Success Manager at Workato, specializing in enterprise clients. He has a diverse background in customer success and sales roles across various technology companies in the San Francisco Bay Area.
Current Role at Workato
James Salem currently serves as a Customer Success Manager, Enterprise at Workato. He has held this position since 2022, focusing on enterprise clients in the San Francisco Bay Area. His role involves enabling customers to meet their technical and business requirements through the effective adoption of Workato's platform. He leverages his expertise in automating workflows across various applications and databases using low-code/no-code solutions.
Previous Experience at MuleSoft
James Salem has extensive experience at MuleSoft, where he held multiple roles. He worked as a Senior Customer Success Manager for 10 months in 2021 and as an Account Manager from 2019 to 2020 for one year. Additionally, he served as a Senior Account Manager for 5 months in 2020. His time at MuleSoft provided him with a solid foundation in customer success strategies and account management.
Professional Background in Technology
James Salem has a diverse professional background in technology and customer success. He worked at Infor as a Sales Development Representative from 2016 to 2017 and at Oracle as a Business Development Consultant from 2015 to 2016. He also served as an Account Relationship Manager at Welltok, Inc. from 2017 to 2019. This range of experience has contributed to his skills in customer engagement and workflow automation.
Educational Background at Stanford University
James Salem studied at Stanford University, where he earned a Bachelor of Arts (B.A.) degree in Science, Technology and Society. His education has equipped him with a strong understanding of the intersection between technology and its societal impact, which informs his approach to customer success in the tech industry.