Janssen Tan
About Janssen Tan
Janssen Tan is a Senior Product Insights Analyst at Workato, where he has worked since 2021. He has a background in computer science and has led various initiatives to enhance data insights and governance within the company.
Work at Workato
Janssen Tan has been employed at Workato since 2020, initially serving as a Product Analytics Intern for 11 months. He transitioned to the role of Product Insights Analyst in 2021, where he worked for two years before being promoted to Senior Product Insights Analyst in 2023. In his current role, he focuses on enhancing product insights and analytics. He has led initiatives such as the Persona Data Enhancement project, which identifies growth opportunities through personalized data insights. Additionally, he has integrated App Usage Insights into Workato's internal data product, X-Ray, to improve sales team performance.
Education and Expertise
Janssen Tan studied at River Valley High School from 2013 to 2014. He pursued higher education at Nanyang Technological University Singapore, where he completed a Master of Science in Technology Management and a Bachelor of Engineering in Computer Science as part of the Renaissance Engineering Programme from 2017 to 2021. He also attended UC Berkeley for a year, focusing on Electrical Engineering and Computer Sciences. This educational background has equipped him with a strong foundation in technology and analytics.
Background
Before joining Workato, Janssen Tan worked as a Control Systems Intern at ExxonMobil for three months in 2019. He also served as the Head Coach at River Valley High School from 2016 to 2018, where he contributed to the development of student athletes. His diverse experiences in both educational and professional settings have shaped his analytical skills and leadership capabilities.
Achievements
During his tenure at Workato, Janssen Tan has initiated several key projects. He pioneered the Automation Index Report, which provides insights into customer automation usage. He also implemented robust data governance procedures to enhance data reliability and consistency. Furthermore, he leveraged artificial intelligence to scale Workato's data-as-a-product strategy, improving customer engagement and sales performance through AI-generated dialogue.