Jeff Da Silva
About Jeff Da Silva
Jeff Da Silva is a Technical Program Manager specializing in Success Strategy & Operations at Workato, where he has worked since 2022. He has a diverse background in engineering, product management, and process automation, with experience across various industries including banking and healthcare.
Work at Workato
Jeff Da Silva has been serving as a Technical Program Manager in the Success Strategy & Operations team at Workato since 2022. His role focuses on scaling customer low-touch models through customer self-service and internal empowerment. He emphasizes process automation within his responsibilities, contributing to the overall efficiency and effectiveness of the organization.
Previous Experience
Jeff Da Silva has a diverse professional background with experience in various roles across multiple companies. He worked as a Process Engineer at Data General (EMC) for 11 months in 1993. He served as a Product Manager at Aptean from 2013 to 2014 and as an Automation Analyst at HubSpot from 2015 to 2019. Additionally, he held positions as an eBusiness Consultant at Whittman-Hart/marchFIRST and as a Junior Engineer at Foxboro Company. His tenure at HubSpot continued as an Enterprise Architect from 2019 to 2022, and he worked as a Systems Integration Specialist at IBM from 1996 to 1999.
Education and Expertise
Jeff Da Silva earned a Bachelor of Science degree in Electrical Engineering from Northeastern University, where he studied from 1991 to 1996. He possesses extensive experience in implementing enterprise software solutions across various industries, including banking, financial services, healthcare, and high tech. His expertise includes CRM customer and knowledge management solutions, focusing on sales, marketing, system integrations, and analytics.
Background in Agile Methodology
Jeff Da Silva has a strong background in product and development management, particularly in managing major and minor release cycles. He utilizes Agile Scrum methodology to enhance project efficiency and team collaboration. His experience in this area supports his role in technical program management, ensuring that projects are delivered effectively and meet organizational goals.