Khambat Dagha
About Khambat Dagha
Khambat Dagha serves as the Lead Program Manager at Workato, where he focuses on enhancing customer success through analytics and process improvements. With extensive experience in program management and consulting across various companies, he has developed a strong background in driving strategic initiatives in the technology sector.
Work at Workato
Khambat Dagha has been serving as the Lead Program Manager at Workato since 2023. In this role, he is responsible for driving strategic initiatives aimed at enhancing customer adoption and retention. He also leads the implementation of process improvements and automation for the Customer Success team. His contributions focus on rolling out analytics and tools that aim to improve results for the team. He is based in Singapore, Singapore.
Previous Experience
Before joining Workato, Khambat Dagha held several positions in various organizations. He worked at Zycus from 2017 to 2021, where he served as Associate Director and Senior Solutions Consultant, focusing on customer success and analytics. He also worked at Patni Computer Systems Ltd as a Software Engineer from 2005 to 2007 and at Mastek Ltd as a Presales Analyst from 2007 to 2010. His experience includes a role at Accenture as India Presales Lead for North America and Nordics from 2011 to 2015 and as a Bid Manager at Ericsson from 2015 to 2017.
Education and Expertise
Khambat Dagha holds a Bachelor of Science (BSc) in Information Technology from Somaiya Vidyavihar University, where he studied from 2002 to 2005. He furthered his education at MCC, Mumbai University, achieving a Post Graduate Diploma in Management Studies (PGDMS) from 2007 to 2009. His educational background supports his expertise in program management and customer success strategies.
Career Development
Khambat Dagha's career spans over 15 years, with a focus on program management, customer success, and presales strategies. His roles have included leading teams and implementing process improvements across various industries. His experience in analytics and tools development has been pivotal in enhancing customer engagement and retention efforts.