Kunal Khandekar
About Kunal Khandekar
Kunal Khandekar serves as the Head of Customer Success Management for the Embedded Platform at Workato, a position he has held since 2024. He has an extensive background in consulting and customer strategy, having worked at notable firms such as Booz Allen Hamilton, Deloitte, and BAE Systems.
Current Role at Workato
Kunal Khandekar serves as the Head of Customer Success Management (CSM) for the Embedded Platform at Workato. He has held this position since 2024, working from the company's Mountain View, California office. In this role, he oversees product management operations, ensuring the successful delivery of product solutions that meet specific business needs and achieve high customer satisfaction ratings.
Previous Experience at Workato
Before his current role, Kunal Khandekar worked at Workato in various capacities. He served as the Head of CSM for the Commercial Business Unit from 2021 to 2024 and was involved in Customer Strategy & Expansion from 2018 to 2021. His tenure at Workato has focused on enhancing customer retention and satisfaction through data-driven decision-making and relationship building.
Professional Background at Booz Allen Hamilton
Kunal Khandekar's career includes significant experience at Booz Allen Hamilton, where he held multiple roles. He started as a Consultant from 2010 to 2012, then progressed to Senior Consultant from 2012 to 2013, and later worked as an Associate for a brief period in 2013. His work involved utilizing data and analytics to inform decisions and improve customer satisfaction.
Educational Background
Kunal Khandekar studied at the Indiana University - Kelley School of Business, where he earned a Graduate Certificate in Business Analytics from 2012 to 2013. He also holds a Bachelor of Science in Mechanical Engineering from UC San Diego, where he studied from 2003 to 2008. His foundational education at Folsom High School spanned from 1999 to 2003.
Experience at Deloitte and BAE Systems
In addition to his roles at Workato and Booz Allen Hamilton, Kunal Khandekar worked as a Consultant at Deloitte from 2015 to 2017 in the San Francisco Bay Area. He also gained experience as an Associate Mechanical Engineer at BAE Systems from 2008 to 2009, focusing on thermal architecture and design engineering.