Michelle Dayego
About Michelle Dayego
Michelle Dayego serves as the Accounts and Billing Team Lead at Workato, where she has worked since 2021. She has a background in financial operations and has held various roles in companies such as SPi Global, 3M, and BCI Asia.
Current Role at Workato
Michelle Dayego serves as the Accounts and Billing Team Lead at Workato, a position she has held since 2021. In this role, she oversees the accounts and billing functions, ensuring the accuracy of financial operations. She collaborates closely with the Business Technology team and the Deal Desk team to maintain data integrity across various systems. Her responsibilities include assisting with audit processes and account reconciliation.
Previous Experience at Workato
Prior to her current role, Michelle worked at Workato as an Operations Assistant from 2019 to 2021. During this time, she gained valuable experience in operational processes and contributed to various projects within the organization. Her tenure at Workato allowed her to develop skills that are essential for her current leadership position.
Professional Background
Michelle has a diverse professional background that includes roles in customer service, research consulting, and author operations. She worked at Expert Global Solutions as a Customer Service representative from 2014 to 2015. She also held a position as a Junior Research Consultant at BCI Asia for six months in 2016. Additionally, she was employed at SPi Global as an Author Operations and Support Specialist from 2016 to 2018.
Education and Expertise
Michelle earned her Bachelor of Science in Business Administration with a major in Marketing Management from St. Scholastica's College Manila. She attended the institution from 2010 to 2014. Her educational background provides a strong foundation for her expertise in financial operations, including deal booking, invoicing, and sales tax processing.
Technical Skills and Systems Proficiency
In her roles, Michelle has operated various systems essential for financial operations. She is proficient in SaasOptics, Netsuite, Salesforce, Stripe, and Avalara. Her experience with these platforms supports her daily tasks and contributes to her effectiveness in managing accounts and billing processes.