Michelle Tavera Galban
About Michelle Tavera Galban
Michelle Tavera Galban is an HR and People Operations professional with extensive experience in customer success and support roles. She has worked at Workato since 2016 and holds a Bachelor of Arts in Development Studies from De La Salle University - Dasmariñas.
Current Role in HR & People Operations
Michelle Tavera Galban currently holds the position of HR & People Operations at Workato, where she has been employed since 2019. In this role, she is responsible for various human resources functions, contributing to the overall management of employee relations and organizational development. Her experience in HR allows her to implement strategies that enhance employee engagement and streamline operational processes.
Previous Experience at Workato
Michelle Tavera Galban has a notable history with Workato, where she worked in multiple roles. She served as a Customer Success representative from 2016 to 2019, focusing on client satisfaction and support. Following this, she transitioned to the role of Support Team Supervisor for PH Product Support from 2018 to 2020. In these positions, she contributed to improving customer experiences and managing support teams effectively.
Education at De La Salle University - Dasmariñas
Michelle Tavera Galban studied at De La Salle University - Dasmariñas, where she earned a Bachelor of Arts degree in Development Studies. This educational background provided her with a solid foundation in understanding social and economic development issues, which informs her approach in her professional roles.
Professional Background Prior to Workato
Before joining Workato, Michelle Tavera Galban gained valuable experience in various roles. She worked as a Licensing Administrator at Sophos from 2013 to 2016, where she managed licensing processes. Prior to that, she was a Customer Service Associate at [24]7 from 2008 to 2012, where she developed her skills in customer support and service delivery.