Richy Mulcahy
About Richy Mulcahy
Richy Mulcahy is a Customer Success Manager for the Embedded Platform at Workato, where he has worked since 2021 in Seattle, Washington. He has a diverse professional background, including roles at Microsoft, Convoy Inc, Okta, and the U.S. Navy.
Work at Workato
Richy Mulcahy has been serving as the Customer Success Manager for the Embedded Platform at Workato since 2021. In this role, he focuses on ensuring customer satisfaction and success with the company's integration and automation solutions. His experience in customer success and account management contributes to his effectiveness in this position. He operates from Seattle, Washington, and has been with Workato for three years.
Previous Experience
Before joining Workato, Richy Mulcahy held several positions in various organizations. He worked at Microsoft as an Operations Program Manager from 2020 to 2021. Prior to that, he was an Enterprise Account Manager at Convoy Inc from 2019 to 2020. He also briefly served as a Customer Success Manager at Okta, Inc. in 2019. His earlier experience includes a nine-year tenure with the U.S. Navy as a Program Manager for Weapons Systems Security, which provided him with a strong foundation in program management.
Education and Expertise
Richy Mulcahy has a diverse educational background. He studied Electrical Engineering at the University of Washington from 2003 to 2008. He later pursued a Master of Business Administration (M.B.A.) at the same institution, completing the program from 2012 to 2015. Additionally, he achieved a Systems Analysis Certificate from the Naval Postgraduate School between 2010 and 2011. This combination of technical and business education supports his roles in customer success and program management.
Career Timeline
Richy Mulcahy's career spans various roles and industries. He began as a Travel Fulfillment Engineer at Farecast.com in 2005. He then transitioned to the U.S. Navy, where he worked for nine years. After his military service, he took on customer success roles at Azuqua and Okta, followed by account management at Convoy Inc. His experience at Microsoft as an Operations Program Manager further diversified his skill set before he joined Workato.