Ryan Koh
About Ryan Koh
Ryan Koh serves as the Head of Training, Education and Partner Success at Workato, where he has worked since 2024. With extensive experience in customer success and partner management, he has contributed significantly to the company's growth and digital transformation efforts.
Work at Workato
Ryan Koh currently serves as the Head of Training, Education and Partner Success at Workato, a position he has held since 2024. His role focuses on enhancing training programs and partner success initiatives to improve overall customer experience. Prior to this, he was the Global Head of Partner Success from 2022 to 2024, where he developed strategies to strengthen partnerships and drive customer satisfaction. Ryan has been integral to Workato's growth, having started as the second customer success employee and contributing to the company's development from its early stages.
Education and Expertise
Ryan Koh holds a Bachelor of Business Administration with a focus on Finance and Entrepreneurship from the National University of Singapore. He furthered his education at Stanford University, where he studied Entrepreneurship/Entrepreneurial Studies and earned a degree in Management Science and Engineering. Additionally, he completed a Bachelor of Business Administration (BBA) at the Schulich School of Business - York University. His educational background equips him with a solid foundation in business management and entrepreneurial practices.
Background
Ryan Koh's professional journey began in the Singapore Armed Forces, where he served as a Platoon Commander and 2nd In Charge of Overall Company. He transitioned to various roles in the corporate sector, including positions at Cisco, Unilever, and UBS Wealth Management. His diverse experience spans customer service, brand management, and investment portfolio management. Ryan's tenure at Workato includes multiple roles, such as Customer Success, Solutions Architect, and Manager of Solution Consulting, showcasing his versatility and commitment to customer success.
Achievements
Throughout his career, Ryan Koh has led over 150 implementation projects for Fortune 500 companies across multiple industries, including Manufacturing, Oil & Gas, and Financial Institutions. His contributions have played a crucial role in the digital transformation of key accounts at Workato. Ryan's ability to invent new and impactful ways for businesses to enhance efficiency reflects his dedication to achieving desired outcomes for clients.