Osman (Ozzy) Khan
About Osman (Ozzy) Khan
Osman (Ozzy) Khan is the Director of Customer Success at Workera, where he has played a significant role in developing AI skills assessment initiatives. He has a background in supply chain management and customer success, with previous experience at companies such as Unilever, EY, and Udacity.
Current Role at Workera
Osman Khan currently serves as the Director of Customer Success at Workera, a position he has held since 2024. In this role, he focuses on enhancing customer satisfaction and driving value for clients. His responsibilities include overseeing customer success initiatives and ensuring that clients effectively utilize Workera's offerings. He has been instrumental in developing AI skills assessments and skill-building initiatives aimed at improving workforce capabilities for Fortune 500 companies and government agencies.
Previous Experience at Workera
Prior to his current role, Osman Khan worked at Workera as a Senior Manager of Customer Success from 2023 to 2024 and as a Team Lead of Customer Success from 2022 to 2023. His tenure at Workera has been marked by a strong emphasis on cross-functional collaboration, which has garnered recognition from C-suite stakeholders for its impact on sustainable value and processes.
Professional Background at Unilever and EY
Osman Khan has a diverse professional background that includes significant roles at Unilever and EY. He served as an Inventory Optimization Analyst at Unilever for six months in 2013 and later as a Supply Chain Analyst for two months in 2014. His experience at EY spanned five years, where he worked in Business Consulting, focusing on Supply Chain and Operations. These roles provided him with a solid foundation in supply chain management and analytics.
Education and Certifications
Osman Khan holds a Bachelor of Science degree in Supply Chain and Information Systems from Penn State University. He furthered his education with certifications from the Wharton Executive Education in HR Management and Analytics and from Cornell Johnson Graduate School of Management in Change Management. His educational background supports his expertise in customer success and supply chain management.
Passion for Skill Development
Osman Khan is passionate about equipping individuals with the skills and resources necessary for personal and professional growth. He actively seeks to connect with others who are driving change in skill development and workforce capabilities. His commitment to fostering skills development aligns with his work at Workera, where he aims to enhance the capabilities of individuals and organizations.