Corey Nelson
About Corey Nelson
Corey Nelson is a Customer Success Manager at WorkForce Software, where he has worked remotely since 2023. He has a background in service desk administration and education, having previously held roles at WorkForce Software and Spring Arbor University.
Current Role at WorkForce Software
Corey Nelson serves as a Customer Success Manager at WorkForce Software, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes using the company's software solutions. His work is conducted remotely, allowing him to engage with clients across various locations.
Previous Experience at WorkForce Software
Before his current role, Corey Nelson held multiple positions at WorkForce Software. He served as a Senior Service Desk Administrator from 2019 to 2021, where he managed technical support operations. Following that, he was the Service Desk Manager from 2021 to 2023, overseeing service delivery and team performance in Livonia, Michigan.
Teaching Experience at Spring Arbor University
Corey Nelson worked as a Teacher Assistant in the Language Department at Spring Arbor University from 2012 to 2015. In this capacity, he supported faculty in delivering educational content and assisted students in their learning processes, contributing to a collaborative academic environment.
Educational Background in Sociology
Corey Nelson earned a Bachelor of Arts (B.A.) in Sociology from Spring Arbor University, completing his studies from 2011 to 2015. His academic background provides a foundation for understanding social dynamics, which can be beneficial in his roles within customer success and service management.