David Najera
About David Najera
David Najera is a Service Desk Administrator II at WorkForce Software, with a background in IT support and management. He has held various positions in organizations such as the University of Michigan and Mid Michigan Community College, and he holds a Bachelor of Science in Information Technology from Central Michigan University.
Current Role at WorkForce Software
David Najera serves as a Service Desk Administrator II at WorkForce Software. He has held this position since 2020 and has accumulated four years of experience in this role. His responsibilities include providing technical support and ensuring efficient operation of service desk functions.
Previous Experience in IT Support
David Najera has a solid background in IT support, having worked at the University of Michigan in various capacities. He was a Desktop Support Specialist Associate from 2014 to 2017 and then advanced to Desktop Support Specialist Intermediate from 2017 to 2018. His tenure at the University of Michigan totaled four years, where he contributed to desktop support and user assistance.
Early Career in Help Desk Services
David began his career in IT support at Mid Michigan Community College, where he worked as a Help Desk Specialist for six months in 2012. This role provided him with foundational experience in troubleshooting and assisting users with technical issues.
Education and Degree in Information Technology
David Najera studied at Central Michigan University, where he earned a Bachelor of Science (BS) degree in Information Technology. His studies spanned from 2004 to 2013, equipping him with essential knowledge and skills in the field of IT.
Experience in Management and IT
Before focusing solely on IT support, David worked as an IT Manager at Imagination from 2018 to 2020. He also held the position of Concessions Manager at Gameday Management Group from 2007 to 2009. These roles contributed to his diverse skill set in both management and technical support.