Drew Logan
About Drew Logan
Drew Logan is a Cloud Engineer with experience in various IT roles, currently working at WorkForce Software since 2022. He has a background in digital media from Edinburgh Napier University and has held positions at companies such as Craneware, Ajilon UK, Amazon, and Trespass.
Current Role at WorkForce Software
Drew Logan currently serves as a Cloud Engineer at WorkForce Software, a position he has held since 2022. He works remotely and is responsible for various cloud-related tasks. His role includes executing daily system checks using Grafana and Slack, which helps in identifying and resolving issues related to system performance. Drew also participates in on-call rotations to ensure continuous support for the systems.
Previous Experience in IT Support
Drew Logan has a diverse background in IT support roles. He worked at Craneware as Software Support for one month in 2020. Prior to that, he served as a Service Desk Analyst at Ajilon UK from 2018 to 2020 in Edinburgh, where he developed foundational skills in IT support. He also held the position of IT Services Support Specialist at Amazon from 2021 to 2022, further enhancing his expertise in technical support.
Education and Academic Background
Drew Logan studied at Edinburgh Napier University, where he focused on Digital Media from 2013 to 2016. His education provided him with a solid foundation in technology and media, which he has applied throughout his career in various IT roles.
Technical Skills and Responsibilities
In his current role, Drew Logan regularly performs activation and deactivation of user accounts, managing between 10 to over 100 accounts each month. He has led the migration of data from Mongo DB/Azure to Oracle Cloud Infrastructure (OCI) and facilitates the implementation of firewall logic and Prometheus changes as part of server maintenance tasks. His responsibilities also include executing daily system checks to monitor system health.
Career Progression and Previous Roles
Drew Logan's career includes various roles that showcase his growth in the IT field. He worked as an Information Technology Analyst at Ajilon UK for four months in 2020. Additionally, he was a Supervisor at Trespass from 2013 to 2017, where he gained leadership experience. His cumulative work experience reflects a strong trajectory in IT and cloud engineering.