Farah Masood
About Farah Masood
Farah Masood is an Engagement Manager at WorkForce Software, a position she has held since 2021. She has a background in sales and consulting, with previous roles at Swarovski and Wren Kitchens, and holds a Master's degree in International Marketing from the University of West London.
Current Role at WorkForce Software
Farah Masood serves as an Engagement Manager at WorkForce Software, a position she has held since 2021. In this role, she is responsible for managing client relationships and ensuring successful project implementations. Her experience in engagement management allows her to effectively communicate with clients and address their needs, contributing to the overall success of the company.
Previous Experience in Customer Service
Before her current role, Farah Masood worked as an Implementation Consultant at WorkForce Software from 2018 to 2021. Prior to that, she held positions as a Sales Consultant at Swarovski from 2014 to 2016 and as an Information Advisor at Wren Kitchens from 2016 to 2018, both in Milton Keynes, United Kingdom. These roles provided her with extensive experience in customer service and sales, enhancing her skills in client engagement.
Educational Background in Marketing
Farah Masood earned a Master's degree in International Marketing from the University of West London, where she studied from 2016 to 2017. She also holds a Bachelor of Arts (BA) in Business Management and Marketing from The University of Northampton, completed between 2013 and 2016. Her educational background equips her with a solid foundation in marketing principles and business strategies.