Josh Crandell
About Josh Crandell
Josh Crandell is a Product Manager at WorkForce Software, where he has worked since 2017. He previously served as a Senior Quality Assurance Analyst and Scrum Master at the same company, focusing on product services that enhance the platform's CI/CD adoption.
Current Role at WorkForce Software
Josh Crandell currently holds the position of Product Manager at WorkForce Software, a role he has occupied since 2017. In this capacity, he focuses on delivering product services that enhance the platform's continuous integration and continuous deployment (CI/CD) adoption. His responsibilities include account management, account feature flagging, and managing Kafka topics. His work aims to streamline processes and improve the overall efficiency of the product offerings.
Previous Experience at WorkForce Software
Before his current role, Josh Crandell served as a Senior Quality Assurance Analyst at WorkForce Software from 2010 to 2016. During this six-year tenure, he contributed to various quality assurance initiatives. Following this role, he transitioned to the position of Scrum Master for eight months in 2016 to 2017. In these roles, he gained extensive experience in software development and project management within the company.
Education and Academic Background
Josh Crandell earned a Bachelor’s Degree in Mathematics from Michigan State University, where he studied from 2006 to 2011. His academic background in mathematics provides a strong foundation for his analytical skills and problem-solving abilities, which are essential in his roles within the technology sector.
Key Contributions to Automation
In his role as Scrum Master, Josh Crandell implemented automation strategies for the deployment, notification, and application of patches to nearly 2000 instances of WorkForce Time and Attendance. He also collaborated with Cloud Services to automate or eliminate entire categories of support related to WorkForce WT&A, focusing on instance management, access requests, and role delegations. These contributions significantly improved operational efficiency.