Laura Harris
About Laura Harris
Laura Harris is a Quality Assurance Analyst and Team Lead with extensive experience in user interface and functional testing across various platforms. She has worked at WorkForce Software since 2008, where she leads a team of QA analysts and coordinates software releases.
Work at WorkForce Software
Laura Harris has been employed at WorkForce Software since 2008, serving as a Quality Assurance Analyst and Team Lead. In this role, she has been responsible for performing user interface and functional testing across various web browsers and mobile devices. She coordinates software releases every four months and provides final assessments of products prior to their release. Harris has led a team of QA analysts since 2009, focusing on workload coordination and mentoring team members. Her responsibilities also include collaborating with an overseas QA team to manage testing needs.
Education and Expertise
Laura Harris studied Business Administration and Marketing at Augsburg University, where she earned a Bachelor of Arts degree from 1987 to 1989. Prior to that, she attended Detroit College of Business, focusing on Business and Marketing from 1984 to 1986. Her educational background has equipped her with a strong foundation in business principles, which she applies in her current role in quality assurance.
Background in Quality Assurance
Before joining WorkForce Software, Laura Harris worked as a Quality Assurance Engineer at Symantec from 2007 to 2008. She also has experience as a Data Support Specialist at Deluxe Corporation from 1988 to 1995. Throughout her career, she has established and improved QA processes, developed training materials, and created release checklists. Harris investigates test failures, determines resolutions, and creates bug tickets using JIRA, showcasing her analytical skills in quality assurance.
Achievements in Quality Assurance
Laura Harris has made significant contributions to the field of quality assurance through her leadership and process improvements. She has coordinated the workload of her QA team and has been instrumental in mentoring team members. Harris also reviews and edits customer-facing documentation to ensure clarity and usability. Her role as a point of contact for product and QA inquiries highlights her expertise and commitment to quality in software development.