Nancy Faerber
About Nancy Faerber
Nancy Faerber is a Technical Writer and Team Lead at WorkForce Software, where she has worked since 2015. She specializes in creating user-friendly technical documentation and leads a team of writers in Livonia, Michigan.
Work at Workforce
Nancy Faerber has held the position of Technical Writer, Team Lead at WorkForce Software since 2015. In this role, she leads a team of software technical writers, focusing on transforming complex technical information into user-friendly assistance. Her work is based in Livonia, Michigan, where she has contributed to the development of various technical documents, including online help, print guides, technical bulletins, and release notes. Nancy employs a range of tools such as JIRA, Confluence, Excel, Google Apps, SnagIt, NotePad++, UltraEdit, Perforce, and TestTrack to enhance her team's productivity and the quality of their outputs.
Education and Expertise
Nancy Faerber specializes in technical writing and has extensive experience in authoring content for complex application software systems. Her expertise includes the use of various authoring tools, such as MadCap Flare, Word, and PowerPoint. This background allows her to effectively communicate technical information to end-users in a clear and accessible manner. Her role as a team lead further emphasizes her capability in guiding and mentoring other technical writers in the field.
Background
Before joining WorkForce Software, Nancy Faerber worked at Compuware from 1993 to 1996 as an Instructor and Courseware Developer. During her three years at Compuware, she gained valuable experience in developing instructional materials and teaching complex application software systems. This background in education and course development has contributed to her skills in creating user-friendly documentation.
Technical Writing Skills
Nancy Faerber's technical writing skills encompass a variety of documentation types, including online help, print guides, technical bulletins, and release notes. She is adept at utilizing multiple authoring tools to produce high-quality documentation that meets user needs. Her ability to simplify complex information is a key aspect of her role, ensuring that users can easily understand and utilize software products.