Nicole Shegal
About Nicole Shegal
Nicole Shegal is a Senior Implementation Consultant at WFS, a WorkForce Software Company, where she has worked since 2009. She has extensive experience in implementing the EmpLive workforce management solution and engages in project management, client training, and collaboration with third-party providers.
Current Role at Workforce Software
Nicole Shegal serves as a Senior Implementation Consultant at Workforce Software, previously known as RosterLive, since 2009. In this role, she engages in project management and planning, which includes conducting regular client meetings as part of the EmpLive implementation process. She is responsible for gathering and documenting client requirements, as well as conducting integration requirements gathering and testing. Nicole also manages projects for existing clients who request configuration changes or expansions, ensuring that their needs are met effectively.
Previous Experience in Workforce Management
Before her current position, Nicole worked at Mission Australia as a Kronos Officer from 2003 to 2007 for four years. She then transitioned to Regis Group as a Kronos Trainer from 2007 to 2008 for one year. Following that, she held a position at Coffey International Ltd as a Payroll Officer from 2008 to 2009. These roles provided her with a solid foundation in workforce management and payroll systems, contributing to her expertise in implementing cloud-based solutions.
Expertise in EmpLive Implementation
Nicole has extensive experience in implementing EmpLive, a cloud-based workforce management solution, for new clients. She collaborates with third-party providers, including outsourced payroll companies, to develop joint solutions. Her responsibilities also include monitoring chargeable and non-chargeable time worked, along with chargeable expenses for project tracking. Additionally, she provides training to client users on the EmpLive system, ensuring they are equipped to utilize the software effectively.
Educational Background
Nicole studied at Fairvale High School from 1994 to 1999. This educational background laid the groundwork for her career in workforce management and consulting. Her subsequent professional experiences have built upon this foundation, allowing her to develop a strong skill set in project management and client engagement.
Project Management and Collaboration Skills
In her role, Nicole is actively involved in project management and planning. She participates in pre-sales meetings to discuss functionality and handles scoping work. Nicole stays updated with new functionality and shares her implementation experiences with team members to enhance processes. She also reports and updates management on the status of ongoing projects, ensuring transparency and effective communication within her team.