Rachel Douglas
About Rachel Douglas
Rachel Douglas is a Project Manager in Global Enablement at WorkForce Software, with extensive experience in project management and data integrity across various organizations. She has a background in business administration and has successfully led projects that enhance operational efficiency and team collaboration.
Current Role at WorkForce Software
Rachel Douglas serves as a Project Manager in Global Enablement at WorkForce Software since 2021. In this role, she focuses on steering projects to completion by utilizing her unique approach of listening with empathy. This method allows her to identify obstacles and understand the concerns and priorities of her team members. Her ability to create efficient pathways and incentives has been instrumental in ensuring project success, even when faced with tight deadlines.
Previous Experience at Thomson Reuters
Rachel Douglas held multiple roles at Thomson Reuters from 2004 to 2015. She began as a Payments Coordinator, where she analyzed and identified data issues. She then progressed to the position of Patent Payment Resolution Specialist, resolving approximately 200 critical issues annually. Following this, she served as Supervisor of Payment Validation, directing the standardization process and creating a knowledge base. Finally, she worked as Supervisor of Payment Processing, ensuring compliance and overseeing validation processes.
Experience at CPA Global
From 2017 to 2021, Rachel Douglas worked at CPA Global as a Supervisor of Data Integrity. In this role, she focused on continuous improvement, team building, and customer service. Her leadership contributed to enhancing data integrity processes within the organization, reflecting her expertise in managing teams and driving operational efficiency.
Background in Clean Development Mechanism
Rachel Douglas began her career at Perry Johnson Registrars CDM as an Accreditation Manager from 2002 to 2004. In this position, she managed and oversaw the reconciliation of international standards. This early experience laid the foundation for her subsequent roles in project and data management.
Educational Background
Rachel Douglas studied at the University of Michigan, where she earned a Bachelor of Business Administration (B.B.A.) with a focus on Business Administration and Management. This educational background has equipped her with the knowledge and skills necessary for her roles in project management and data integrity.