Richard Horton
About Richard Horton
Richard Horton is a Cloud Services Engineer with extensive experience in customer support and systems engineering. He has worked for various companies, including Intact, Digitalk, Netcall Plc, and Camelot, and holds a Bachelor's degree in Information Technology from the University of Hertfordshire.
Current Role at Workforce Software
Richard Horton serves as a Cloud Services Engineer at WorkForce Software. He has held this position since 2019, contributing to the development and management of cloud-based solutions. His role involves ensuring the reliability and efficiency of cloud services, which are essential for the company's operations.
Previous Experience in Engineering and Support
Prior to his current role, Richard Horton worked in various engineering and support positions. He was a Systems and Networking Engineer at Intact for 7 months in 2018. Before that, he served as a Support Engineer at Digitalk for 10 months in the same year. His experience includes a 5-year tenure as a Customer Support Engineer at Netcall Plc from 2013 to 2018, where he was based in Hemel Hempstead, United Kingdom.
Early Career in Customer Care
Richard Horton began his career as an Interactive Customer Care Representative at Camelot, where he worked for 3 years from 2009 to 2012. This role provided him with foundational skills in customer service and support, which he has built upon in his subsequent positions.
Education in Information Technology
Richard Horton studied at the University of Hertfordshire, where he earned a Bachelor's degree in Information Technology. His studies spanned from 2009 to 2013, equipping him with the technical knowledge and skills necessary for his career in technology and engineering.