Rick Prins
About Rick Prins
Rick Prins is an Application Support Analyst with extensive experience in application consulting and technical analysis, currently working at WorkForce Software since 2018. He has a background in programming and systems analysis, with a career spanning over two decades across various companies in the technology sector.
Current Role as Application Support Analyst
Rick Prins currently serves as an Application Support Analyst at WorkForce Software, a position he has held since 2018. In this role, he provides technical support and troubleshooting for various applications, ensuring optimal performance and user satisfaction. His experience in application support includes working with tools such as MicroFocus TestPartner and Workforce Software EmpCenter/Time & Attendance.
Previous Experience at WorkForce Software
Prior to his current role, Rick Prins worked at WorkForce Software as an Application Consultant from 2016 to 2018. He also served as an Application Support Analyst at the same company from 2014 to 2016. His tenure at WorkForce Software contributed to his expertise in application consulting and support within the workforce management sector.
Educational Background in Computer Science
Rick Prins studied Computer Science at Western Michigan University, where he earned a Bachelor of Science degree from 1984 to 1987. He also attended Grand Rapids Community College, achieving an Associate of Arts degree with a focus on Math and Computer from 1982 to 1984. His educational background laid the foundation for his career in technology and application support.
Diverse Technical Experience
Rick Prins has a diverse technical background, having worked in various roles across different organizations. His experience includes positions such as Technical Analyst at AAA Life Insurance Company and Decision Support Analyst at Acxiom. He has also worked as an AutoCAD support engineer and transitioned into Visual Basic programming, showcasing his adaptability in the tech field.
Skills in Remote Support and Networking
Rick Prins has developed skills in remote desktop packages, including Skype, GoToMeeting, and WebEx, which enhance his ability to provide support remotely. Additionally, he has experience in setting up home networks and running network and A/V lines through side jobs, further demonstrating his technical proficiency and hands-on experience in IT.