Jessica Baker
About Jessica Baker
Jessica Baker is a Care Coach at Workit Health, where she has worked since 2021. She has a diverse background in sales, insurance scheduling, and bartending, with degrees in Communications and Mixology.
Work at Workit Health
Jessica Baker has been serving as a Care Coach at Workit Health since 2021. In this role, she guides members through various program touchpoints, ensuring they have all necessary resources for appointments and drug testing. She collaborates with her supervisor to implement re-engagement incentives for members and effectively communicates growth metrics to her immediate supervisor. Her focus is on providing support and resources to enhance member engagement and success within the program.
Previous Experience
Before joining Workit Health, Jessica Baker worked as an Internet Sales representative at Conicelli Honda from 2011 to 2012. She also spent five years at The Center for Neurological and Neurodevelopmental Health (CNNH) as an Insurance Specialist/Scheduler from 2016 to 2021. In her role at CNNH, she was responsible for scheduling and insurance-related tasks, contributing to the operational efficiency of the organization.
Education and Expertise
Jessica Baker studied at Montgomery County Community College, where she earned an Associate's Degree in Communications/Liberal Arts from 2009 to 2012. She also attended the Main Line Center for Bartending, achieving a Mixology Degree in 2013 after an 11-month program. Her educational background provides her with a diverse skill set applicable in various professional environments.
Skills and Responsibilities
In her current role as a Care Coach, Jessica Baker is responsible for guiding members through program touchpoints and ensuring they have the necessary resources for their appointments. She works closely with her supervisor to implement strategies that promote member re-engagement and effectively communicates key growth metrics. Her responsibilities highlight her ability to support client needs and enhance program effectiveness.