Justin Miyashiro
About Justin Miyashiro
Justin Miyashiro is an Information Technology Support Specialist with extensive experience in technical support and project management. He has worked for various companies, including Pomeroy, Workit Health, and Ascension Information Services, and has expertise in managing MacBooks and providing remote support.
Current Role at Workit Health
Justin Miyashiro serves as an Information Technology Support Specialist at Workit Health, a position he has held since 2022. In this role, he is responsible for providing technical support and managing IT-related tasks. He is based in Auburn Hills, MI, where he focuses on ensuring the smooth operation of IT systems and support for company laptops. His expertise includes remote support using TeamViewer and managing MacBooks through Kandji.
Previous Experience in IT Support
Prior to his current role, Justin held various positions in IT support. He worked at Ascension Information Services (AIS) as a Technical Support Analyst from 2014 to 2020, where he gained significant experience in technical support. He also worked at HCL Technologies in a similar role for one year. His earlier experience includes serving as a Service Desk/Desktop Support Analyst at Ascent Aerospace for one month in 2021 and as an ATS Support Analyst at Cincinnati Bell from 2013 to 2014.
Leadership and Project Management
At Workit Health, Justin implemented a vendor management process with Apple for MacBook procurement. He also managed the deployment of a new ticketing system using TopDesk, demonstrating his project management skills. His experience with Asana further supports his ability to manage projects effectively.
Tenure at Pomeroy
Justin worked at Pomeroy from 2008 to 2013 as the Nestle Service Desk Email Support Lead. During his five years there, he developed skills in email support and service desk operations, contributing to his overall expertise in IT support.