Erika Simon
About Erika Simon
Erika Simon is a Revenue Operations Manager at WorkJam, where she has significantly improved communication efficiency and training completion rates. With a background in business development and a degree in Mathematics and Computer Science, she specializes in enhancing workforce orchestration and employee engagement.
Work at WorkJam
Erika Simon has been serving as the Revenue Operations Manager at WorkJam since 2021. In this role, she has played a key part in reducing communication time by 86% for major brands utilizing the WorkJam platform. Her contributions also include a notable increase in training completion rates by 300% through the effective implementation of the platform. Prior to her current position, she worked as a Business Development Representative and later as a Senior Business Development Representative at WorkJam.
Previous Experience in Business Development
Before joining WorkJam, Erika Simon worked at HotSchedules, Now Powered by Fourth, as a Senior Business Development Representative from 2018 to 2020. In this role, she focused on business development in the Tampa/St. Petersburg, Florida area. Additionally, she served as an Enterprise Development Representative at BlueGrace Logistics from 2017 to 2018. Her experience in these positions has contributed to her expertise in enhancing workforce orchestration.
Education and Expertise
Erika Simon earned her Bachelor's degree in Mathematics and Computer Science from Sonoma State University, where she studied from 2012 to 2017. Her educational background provides a strong foundation for her work in revenue operations and business development. She specializes in improving employee engagement and recognition, particularly in remote work environments, which became increasingly relevant during the pandemic.
Background in Hospitality
Erika Simon began her career in the hospitality industry, working as a Server at Buffalo Wild Wings from 2014 to 2017. This experience in a customer-facing role has likely contributed to her skills in communication and engagement, which she has applied in her subsequent roles in business development and revenue operations.