Justine Lamb

Justine Lamb

Customer Success Manager @ WorkJam

About Justine Lamb

Justine Lamb is a Customer Success Manager with extensive experience in administrative roles across various organizations. She has held positions at Target Australia, Octagon, and WorkJam, and is currently a co-founder of The Golf Institute Geelong.

Current Role at WorkJam

Justine Lamb serves as the Customer Success Manager at WorkJam, a position she has held since 2020. In this role, she focuses on enhancing customer satisfaction and ensuring successful engagement with the company's services. Her responsibilities include managing customer programs and providing support to clients, leveraging her extensive background in administration and event planning.

Previous Experience at Target Australia

Justine Lamb has held multiple roles at Target Australia. She worked as an Executive Assistant to the Human Resources Director from 2011 to 2015 in Geelong, and later as an Executive Assistant to the Managing Director and Chief Operations Officer from 2016 to 2018 in Geelong West. Additionally, she served as the Executive Assistant to the Retail & Supply Chain Director from 2015 to 2016. These positions contributed to her development of strong administrative and organizational skills.

Background in Event Coordination

Justine Lamb has a background in event coordination, having worked as the Coordinator of Corporate Hospitality and Events at Octagon from 2000 to 2001. This experience provided her with skills in planning and executing events, which complement her current role in customer success management. Her ability to manage multiple tasks simultaneously enhances workplace efficiency.

Education and Qualifications

Justine Lamb studied Sports Administration at South West Tafe in Warrnambool, where she achieved a Certificate II from 1998 to 1999. She also attended Macquarie Commercial College, earning a Diploma in Business Administration from 2011 to 2012. This educational background supports her professional roles in administration and customer success.

Entrepreneurial Venture at The Golf Institute Geelong

In 2023, Justine Lamb co-founded The Golf Institute Geelong, where she currently serves as a co-owner. This venture reflects her commitment to the community and her passion for golf, while also allowing her to apply her extensive experience in management and customer engagement.

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