Sharon Joseph
About Sharon Joseph
Sharon Joseph is an Agile Software Release Manager with extensive experience in release management and project oversight. She has held various roles at Oracle and other organizations, demonstrating expertise in ITIL Service Transition and strategic decision-making.
Current Role at WorkJam
Sharon Joseph serves as the Agile Software Release Manager at WorkJam, a position she has held since 2021. In this role, she is responsible for conducting Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews as part of the release management lifecycle. She focuses on ensuring that software releases are strategically managed and aligned with business objectives. Her responsibilities also include producing Deployment, Run Books, and Implementation Plans, as well as maintaining a release repository that contains critical information such as build and release procedures.
Previous Experience at Oracle
Sharon Joseph has extensive experience at Oracle, where she held multiple roles over a span of several years. She worked as a Knowledge Management Specialist and Project Manager from 2008 to 2015 in Moncton, NB. Prior to that, she served as a Principal Technical Specialist - Instructor from 2004 to 2005 in Mississauga, ON, and as a Principal Support Engineer from 2005 to 2008 in Moncton, NB. Additionally, she was the Release & Deployment Manager from 2015 to 2020, where she played a key role in managing software releases.
Experience at Canada Mortgage and Housing Corporation
Sharon Joseph worked as a Senior Specialist in Operations Oversight at Canada Mortgage and Housing Corporation (CMHC) from 2020 to 2021 in Ottawa, Ontario, Canada. In this role, she contributed to operational oversight and management, leveraging her extensive background in project management and software release processes. This position followed her tenure at Oracle and further expanded her expertise in the public sector.
Educational Background and Certifications
Sharon Joseph holds a Bachelor’s Degree in Computer Science from Lakehead University, which she completed from 1985 to 1989. She also studied Project Management at the University of Washington, achieving an Associate's degree in 2004. Additionally, she has attained the ITIL Managing Professional V4 certification from Axelos, demonstrating her expertise in ITIL Service Transition and strategic decision-making within the realm of software release management.
Leadership and Team Management
In her roles, Sharon Joseph has demonstrated strong leadership capabilities, particularly in managing teams. She managed a team of two release coordinators responsible for leading and coordinating go-live activities. Her focus on communication and collaboration with all levels of management has been a key aspect of her approach, ensuring that all stakeholders are aligned throughout the release management process.