Masha A.
About Masha A.
Masha A. is a Senior Client Outcomes Manager at WorkRamp, where she has worked since 2023. She has a background in customer success, having held positions at Livestorm and Eyvo eProcurement Solutions.
Work at WorkRamp
Masha A. serves as a Senior Client Outcomes Manager at WorkRamp, a position she has held since 2023. In this role, she focuses on enhancing client satisfaction and ensuring successful outcomes for customers. Her experience in client management contributes to the company's mission of delivering effective learning solutions. Masha is based in Longmont, Colorado, where she collaborates with various teams to drive customer success initiatives.
Previous Experience at Livestorm
Before joining WorkRamp, Masha A. worked at Livestorm as an Enterprise Customer Success Manager from 2021 to 2022. In this role, she was responsible for managing relationships with enterprise clients, ensuring their needs were met, and facilitating successful product adoption. Her tenure at Livestorm allowed her to develop skills in customer engagement and retention strategies.
Career at WorkRamp
Masha A. initially joined WorkRamp as a Client Outcomes Manager in 2022, where she focused on client engagement and support. She held this position for one year before advancing to her current role as Senior Client Outcomes Manager in 2023. Her progression within the company highlights her commitment to client success and her ability to drive positive outcomes.
Experience at Eyvo eProcurement Solutions
Masha A. worked at Eyvo eProcurement Solutions as a Team Lead and Customer Success Manager from 2019 to 2020. In this capacity, she led a team focused on customer success initiatives, helping clients navigate the eProcurement landscape. Her experience at Eyvo contributed to her understanding of customer needs and the importance of effective communication in client relationships.