Whitney Priest
About Whitney Priest
Whitney Priest serves as the VP of Customer Success at WorkRamp, where she has played a key role in enhancing customer learning experiences. She has extensive experience in customer success, having held leadership positions at companies such as Udemy, Zenput, and Deel.
Current Role at WorkRamp
Whitney Priest serves as the Vice President of Customer Success at WorkRamp, a position she has held since 2022. In this role, she focuses on scaling customer success initiatives and enhancing customer experiences. She has been instrumental in implementing the Learning Cloud at WorkRamp, which aims to improve both employee and customer learning experiences. Her leadership is pivotal in driving customer satisfaction and engagement within the organization.
Previous Experience at Udemy
Whitney Priest worked at Udemy as the Director of Customer Success from 2014 to 2016. During her two years in this role, she was responsible for developing and managing customer success strategies to enhance user engagement and satisfaction. Her experience at Udemy contributed to her expertise in customer success management.
Experience at Zenput
From 2016 to 2021, Whitney Priest held the position of Senior Director of Customer Success at Zenput. Over the course of five years, she focused on building and leading customer success initiatives, ensuring that clients received the support necessary to maximize their use of Zenput's solutions. This role further solidified her skills in customer relationship management.
Educational Background
Whitney Priest earned her Bachelor of Arts degree in Organizational/Interpersonal Communication from the University of North Carolina at Chapel Hill, where she studied from 1995 to 1999. This educational background provided her with foundational knowledge in communication strategies, which she has applied throughout her career in customer success.
Career Overview
Whitney Priest has a diverse career in customer success and recruitment, with roles spanning multiple companies. She began her career as a recruiter at GCS, Inc. and CFOs2GO. She later transitioned to Upwork, where she served as Manager and Senior Manager of Enterprise Solutions. In 2021, she briefly worked at Deel as Director of Global Customer Success before moving to WorkRamp. Her extensive experience includes working with market leaders such as Box, Lattice, and Outreach.