Courtney Liles

Associate Account Manager @ WorkSmart

About Courtney Liles

Courtney Liles is an Associate Account Manager at Worksmart, where she has worked since 2015. She has previous experience as a Shift Manager at Starbucks and an Account Relations Associate at Exceptional IT Services, Inc.

Current Role at WorkSmart

Courtney Liles serves as an Associate Account Manager at WorkSmart, a position she has held since 2017. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Additionally, she has worked as an Engagement Support Representative at WorkSmart since 2015, contributing to client engagement and support initiatives. Her tenure at WorkSmart spans over nine years, showcasing her commitment to the organization.

Previous Experience at Starbucks

Courtney Liles worked at Starbucks as a Shift Manager from 2011 to 2014. During her three years in this role, she was based in Seattle, Washington. Her responsibilities included overseeing daily operations, managing staff, and ensuring a high level of customer service. This experience provided her with valuable skills in team leadership and customer relations.

Experience at Exceptional IT Services, Inc.

Courtney Liles was employed as an Account Relations Associate at Exceptional IT Services, Inc. from 2014 to 2015. In this role, she focused on maintaining client relationships and supporting account management efforts. Her work in Cary, North Carolina, contributed to her professional development in account management and client support.

Education at East Carolina University

Courtney Liles attended East Carolina University from 2008 to 2012, where she earned a Bachelor's degree. Her studies included English and History, providing her with a strong foundation in communication and analytical skills. This educational background supports her current roles in account management and client relations.

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