Daniel Orellana
About Daniel Orellana
Daniel Orellana is a Service Coordinator with a diverse background in customer service and sales development. He has worked for several companies, including REVGEN, Amazon, and WorkSmart, and is currently enhancing his IT skills by preparing for the A+ 1002 exam.
Current Role at WorkSmart
Daniel Orellana currently serves as a Service Coordinator at WorkSmart, a position he has held since 2021. In this role, he is responsible for coordinating service operations and ensuring customer satisfaction. His experience in customer service and support roles contributes to his effectiveness in this position.
Previous Experience in Customer Service
Before joining WorkSmart, Daniel Orellana worked at Amazon as a VCS - Customer Service Associate from 2020 to 2021. He also held a position as a Customer Service Representative at WorkSmart for four months in 2021. His background includes various roles that emphasize customer interaction and support.
Sales Development Experience
Daniel has experience in sales development, having worked as a Sales Development Representative at REVGEN for four months in 2019, and at Lango, Inc. for one month in the same year. He also worked at Envision IT LLC in a similar capacity for two months in 2019. These roles provided him with skills in lead generation and client engagement.
Educational Background
Daniel Orellana studied at Wake Technical Community College, where he earned an Associate of Arts (AA) degree from 2015 to 2016. He also attended Wake Christian Academy, achieving a GPA of 4.11 during his studies from 2008 to 2014. His education has laid a foundation for his professional development.
IT Proficiency and Certifications
Daniel is currently preparing for the A+ 1002 exam to enhance his IT proficiency. He has already passed the A+ 1001 exam, which demonstrates his foundational IT skills. This commitment to professional development reflects his dedication to advancing his technical knowledge.