Tim Osting
About Tim Osting
Tim Osting is a Service Manager with over sixteen years of experience in computing and IT support. He has held various roles in organizations such as O'Reilly Auto Parts, Sunrun, and WorkSmart IT, demonstrating expertise in managing remote teams and developing innovative support solutions.
Current Role at WorkSmart IT
Tim Osting has been serving as the Service Manager at WorkSmart IT since 2019. In this role, he is responsible for overseeing service delivery and ensuring that client needs are met effectively. His experience in managing remote teams contributes to his ability to lead and implement support solutions that align with organizational goals.
Previous Experience at Sunrun
Tim Osting held multiple positions at Sunrun from 2013 to 2018. He started as an IT Service Desk Specialist Level II and progressed to IT Desktop Support Manager and Systems Administrator. His roles involved supervising IT service delivery and managing desktop support operations in a remote setting, showcasing his capability in diverse IT environments.
Experience at O'Reilly Auto Parts
From 2011 to 2013, Tim Osting worked as a Retail Store Specialist at O'Reilly Auto Parts in Orcutt, CA. This role provided him with foundational retail experience, contributing to his customer service skills and understanding of operational processes in a retail environment.
Education and Technical Skills
Tim Osting studied at Allan Hancock College, where he earned an Associate of Science degree in Networking Electronics. He also attended AMA. He possesses over sixteen years of hands-on computing experience and is proficient in scripting, patching, networking, and managing cloud platforms such as AWS and GCP. His expertise includes all Microsoft Windows operating systems and server management.
Consulting Experience at WorkSmart IT
Before becoming the Service Manager, Tim Osting worked as a Consultant at WorkSmart IT for six months in 2018. This role involved providing expert advice and support to clients, further enhancing his skills in delivering innovative and value-driven IT solutions.