Monica Majors, MBA
About Monica Majors, MBA
Monica Majors, MBA, serves as the Lead of the Florida Ground Team at World Central Kitchen and has extensive experience in public relations and operations within the hospitality industry. She has held various leadership roles at notable organizations, including Six Senses Hotels Resorts Spas and Four Seasons Hotels and Resorts.
Work at World Central Kitchen
Monica Majors serves as the Lead for the Florida Ground Team at World Central Kitchen, a role she has held since 2020. In this capacity, she has been actively involved in relief operations across various locations, including Nassau, Bahamas, the Poland/Ukraine border, New Orleans, and Eastern Kentucky. She has also led initiatives in South Florida, focusing on pandemic food relief efforts and responding to the collapse of the Champlain Towers in Surfside.
Education and Expertise
Monica Majors holds an MBA in Hospitality Management with a specialization in Marketing from Les Roches, which she completed in 2009. She also earned a B.A. in Theater and Drama from Johnson State College in 2004. Additionally, she achieved a Diploma in Digital Marketing from the Digital Marketing Institute Middle East in 2013. Her educational background supports her extensive experience in public relations, marketing, and operations within the hospitality industry.
Background
Monica Majors has a diverse professional background in the hospitality and public relations sectors. She began her career in guest services at Destination Hotels and Resorts before progressing to various roles in public relations and marketing at prestigious organizations, including Six Senses Hotels Resorts Spas and Four Seasons Hotels and Resorts. Her experience spans multiple countries, including Thailand, Oman, and Vietnam, showcasing her adaptability in international markets.
Achievements
During her tenure at Six Senses Hotels Resorts Spas, Monica Majors grew domestic business by 14% through effective public relations and digital marketing strategies. She also introduced resort social media initiatives that became benchmarks for the company. At The Ocean Club, a Four Seasons Resort, she increased Instagram engagement by 81% year-over-year and directed post-Hurricane Dorian messaging, managing social and charitable initiatives in collaboration with World Central Kitchen.
Previous Work Experience
Monica Majors has held several key positions in the hospitality industry. She worked as the Director of Public Relations at MSpa International and as the Zighy Bay Brand Champion at Six Senses Hotels Resorts Spas. She also served as the Director of Marketing and Communications in Vietnam and held various roles at Anantara Hotels, Resorts and Spas, and Four Seasons Hotels and Resorts. Her experience includes strategic project management and new business development.