Isabelle Gourraud
About Isabelle Gourraud
Isabelle Gourraud is a Digital Success Specialist currently working at the World Economic Forum since 2020. She has a diverse background in digital care, marketing, and communication, with previous roles at Intuit, HP France, and Omnicom Media Group.
Current Role at World Economic Forum
Isabelle Gourraud serves as a Digital Success Specialist at the World Economic Forum. She has held this position since 2020. In this role, she focuses on enhancing digital strategies and ensuring successful digital initiatives align with the Forum's objectives.
Previous Experience at Intuit
Prior to her current role, Isabelle worked at Intuit as a Senior Digital Care Experience Manager from 2016 to 2020. During her four years at Intuit, she was responsible for managing digital customer care experiences, contributing to the overall improvement of customer satisfaction and engagement.
Educational Background
Isabelle Gourraud has a diverse educational background. She obtained a Master in Communication and Medias from SciencesCom - Audencia Group, studying from 2013 to 2016. Before that, she earned a Licence in Medias, Culture and Communication from Université catholique de Lille from 2010 to 2013. Additionally, she studied at Southwestern University of Finance and Economics for one year from 2014 to 2015.
Work Experience in Marketing and Communications
Isabelle has held various positions in marketing and communications. She worked as a Marketing and Communication Assistant at Brand & Celebrities in 2013 for three months. She also served as a Marketing Program Manager at HP France for three months in 2016 and as a Junior Marketing B to B at HP France from 2015 to 2016. Earlier in her career, she worked as a Digital Communications Manager at Clic and Walk in 2012 for two months.
Early Career at Omnicom Media Group
Isabelle began her career as a Production Assistant at Omnicom Media Group in 2014, where she worked for five months. This role provided her with foundational experience in media production and project management within a leading global marketing and communications company.