Nina Pelletier
About Nina Pelletier
Nina Pelletier serves as the Manager of Digital Success at the World Economic Forum, where she has worked since 2012. She specializes in digital transformation and change management, leveraging her extensive experience in enhancing IT user and customer experiences.
Work at World Economic Forum
Nina Pelletier has been serving as the Manager of Digital Success at the World Economic Forum since 2012. In this role, she focuses on digital transformation and change management, aiming to enhance IT user and customer experience. Her tenure at the Forum spans over 12 years, during which she has contributed to various initiatives that align with the organization's goals in Cologny, Geneva, Switzerland.
Education and Expertise
Nina Pelletier studied at McGill University, where she earned degrees in Management and Human Resources Management from 2005 to 2008. Additionally, she studied Psychology and Behavioral Science at the same institution, achieving a Bachelor of Arts from 2000 to 2002. Her educational background supports her specialization in digital transformation and change management.
Background
Before her current role, Nina Pelletier held several positions at the International Air Transport Association (IATA). She worked as a Distance Learning Exams Coordinator from 2005 to 2007, followed by her role as Distance Learning Enrolments Coordinator from 2007 to 2008. Additionally, she served as an Assistant Product Manager for Business Intelligence Solutions from 2008 to 2011. Earlier in her career, she worked at Holiday Inn Centre-ville Montreal as Guest Services from 2003 to 2005.
Language Proficiency
Nina Pelletier is fluent in both English and French. This bilingual proficiency enhances her ability to communicate effectively with clients and build strong relationships, which is essential in her roles within international organizations.
Professional Skills
Nina Pelletier possesses extensive experience in content development and has a strong track record of adapting to new technologies in complex environments. Her skills in aligning digital initiatives with organizational goals contribute to her effectiveness in enhancing user and customer experiences.