Philip Ince
About Philip Ince
Philip Ince serves as the Head of Registration and Event Services at the World Economic Forum, where he has worked since 2017. He has a strong background in hospitality management and extensive experience in event registration and logistics.
Work at World Economic Forum
Philip Ince has been working at the World Economic Forum since 2010, holding various roles that highlight his expertise in event services. He currently serves as the Head of Registration, Event Services, a position he has held since 2017. In this role, he oversees the registration processes for events, ensuring efficiency and effectiveness. Prior to this, he was the Manager of Participant Services from 2010 to 2017, where he focused on enhancing participant experiences. Additionally, he worked as a Product Manager for Event Registration and Logistics from 2015, contributing to the development and transformation of registration and logistics products.
Education and Expertise
Philip Ince studied at Kilkenny College from 1995 to 2001, followed by his education at Shannon College of Hotel Management from 2001 to 2005, where he earned a Bachelor of Business Studies in International Hotel Management. His educational background provides a strong foundation for his career in hospitality management. Ince possesses skills in team management and customer service, developed through extensive experience in both hospitality and non-profit sectors. His expertise also includes stakeholder management and change management, which have been instrumental in driving process improvements.
Background in Hospitality Management
Philip Ince has a robust background in hospitality management, particularly in food and beverage services. His early career included a role at Hotel President Wilson, where he worked from 2002 to 2007 as a Receptionist, Night Auditor, and in Food and Beverage Service. This experience laid the groundwork for his later roles in event services and registration, where he applies his hospitality knowledge to enhance participant experiences at large-scale events.
Achievements in Event Registration and Logistics
Ince has made significant contributions to the field of event registration and logistics at the World Economic Forum. As a Technology Product Manager, he transformed registration and logistics products over three years, leading development teams and providing technical support to improve event registration services. His focus on process improvement and efficiency has positively impacted the overall effectiveness of event management at the organization.