Alex Loeffelman
About Alex Loeffelman
Alex Loeffelman is the Manager of Customer Success at WP Engine in California, United States, with over seven years of experience at the company in various customer success and sales roles.
Current Role at WP Engine
Alex Loeffelman currently holds the position of Manager, Customer Success at WP Engine. Based in California, United States, Alex oversees customer success initiatives, applying a wealth of experience gathered over years in various roles within the company. His transition into the manager role reflects a steady progression through the ranks of WP Engine, illustrating a deep-seated understanding of customer success strategies.
Previous Roles at WP Engine
Before becoming Manager of Customer Success, Alex Loeffelman served in several capacities at WP Engine. From 2021 to 2023, he was the Lead Customer Success Manager in Austin, Texas. Prior to that, he was a Senior Customer Success Manager from 2020 to 2021 and a Customer Success Manager from 2017 to 2020. He initially joined WP Engine as an SMB Account Executive, Agency Partnerships, from 2016 to 2017. Alex has spent over seven years at WP Engine, steadily advancing through diverse roles in customer success and sales.
Experience at MINDBODY, Inc.
Alex Loeffelman gathered extensive sales experience at MINDBODY, Inc., where he worked from 2013 to 2016 in San Luis Obispo, California. He began as a Sales Associate, progressing to Sales Specialist I, II, and III. By 2015, he became a Sr. Sales Specialist. His tenure at MINDBODY, Inc. honed his sales acumen, laying a solid foundation for his later roles in customer success.
Educational Background
Alex Loeffelman obtained his Bachelor of Arts (B.A.) in Communication Studies from California Polytechnic State University-San Luis Obispo. He studied there from 2008 to 2012, earning a degree that has supported his varied roles in sales and customer success. His education provided him with essential communication skills pivotal to his professional success.
Early Career and Internships
Alex Loeffelman's career started with diverse roles, including a stint as a Special Events Supervisor at the California Mid State Fair in 2012. He also served as a Soccer Trainer at Private Sport Lessons from 2012 to 2016, evidencing his commitment to sports and coaching. Additionally, Alex interned as a Tournament Director at the San Luis Obispo Soccer Club in 2011, where he developed leadership and organizational skills.