Alyxandria (Allie) Scott
About Alyxandria (Allie) Scott
Alyxandria (Allie) Scott is a Technical Account Manager at WP Engine in Texas, United States, with a background in technical support and customer service.
Technical Account Manager at WP Engine
Alyxandria (Allie) Scott serves as a Technical Account Manager at WP Engine located in Texas, United States. In her current role, she focuses on developing proactive strategies to ensure the security, scalability, speed, and support of named accounts. Allie manages a dedicated account base of over 300 enterprise customers, overseeing their technical success and monthly recurring revenue above $5,400. She bridges the gap between technical support and development teams, providing crucial feedback to Product Management and R&D for continuous platform improvements.
Previous Roles at WP Engine
Allie Scott's career at WP Engine includes several key roles before her current title. She worked as a Level 2 Support Technician from 2020 to 2021 in San Antonio, Texas, transitioning from a Level 1-Advanced Support Technician role held from 2019 to 2020. She initially joined WP Engine as a Level 1 Technical Support member, a position she held from 2018 to 2019. Throughout these roles, Allie gained extensive experience in customer support, technical troubleshooting, and platform management.
Experience at Marriott International
Before joining WP Engine, Allie Scott worked at Marriott International. From 2016 to 2017, she served as a Loyalty Rewards Specialist in San Antonio, Texas. Concurrently, she handled responsibilities as an Overnight Auditor at Courtyard by Marriott in the San Antonio area. These roles allowed her to develop customer service skills and gain experience in account management and night auditing.
Education in Computer Software Engineering
Allie Scott completed her education in computer software engineering at Codeup, a coding bootcamp, earning a Certificate of Completion in 2018. The program lasted for 11 months and equipped her with essential software development and coding skills, foundational for her technical roles at WP Engine.
Academic Background at San Antonio College
Allie Scott pursued her academic studies at San Antonio College, achieving a GPA of 3.7. She studied there for four years, from 2014 to 2018, obtaining a solid foundation that prepared her for her later career in the tech industry. Her commitment to academic excellence is reflected in her impressive GPA.